1. Agency Role

Ridgeway Travels acts as an agent for disclosed principals and third-party service providers, including but not limited to airlines, hotels, and cruise lines. Contracts for travel services are established directly between the client and the specific service provider.

2. Financial Protection

We believe in absolute security for our clients. All bookings made through Ridgeway Travels are subject to relevant financial protections. Specific details regarding ATOL or ABTA protection will be provided clearly at the time of booking confirmation for all applicable packages.

3. Professional Consultations

Initial consultations are provided at our discretion. To maintain our high standard of service, we reserve the right to charge a professional planning fee for complex or multi-destination itineraries. Any such fees will be fully disclosed and agreed upon before bespoke research commences.

4. Accuracy of Information

While Ridgeway Travels strives for absolute accuracy in all proposals, travel details including live pricing and availability are subject to change by the end providers until a formal deposit is received and a confirmation invoice is issued.