At Ridgeway Travels, we value the discretion and privacy of our clients above all else. This policy outlines how we handle your personal information to ensure your peace of mind from consultation to return.

Information We Collect

To provide a truly bespoke travel service, we collect information necessary to fulfill your specific requirements. This includes names, contact details, passport information, and nuanced travel preferences.

This data is gathered exclusively through our secure consultation forms and direct professional communication with our team.

How We Use Your Data

Your data is used exclusively to secure travel bookings and provide a personalized concierge service. We operate with a strict non-disclosure principle: we do not sell, lease, or distribute your personal information to third-party marketing firms.

Data Security

We implement industry-standard encryption and security measures to protect your data. Information shared with travel providers (such as luxury hotel partners or airlines) is strictly limited to the details necessary to execute your itinerary.

Your Rights

You maintain full control over your data. You have the right to request a copy of the information we hold about you or to request the permanent deletion of your personal data from our active files at any time.